Credit Card Fraud Protection

More on credit card fraud, phishing, and an email advocating a gas boycott:
Internet ScamBusters #80

Internet ScamBusters™

The #1 Publication on Internet Fraud

By Audri and Jim Lanford

Copyright © Audri and Jim Lanford

Issue #80

Hi Everyone,

Today we have a really interesting ‘Snippets’ issue for you. You’ll learn more

about credit card fraud (wow, did we get some fascinating feedback and new info

since last week!), a new Internet Explorer bug that is inviting phishing scams,

and a new email going around on gas prices and a gasoline boycott.

Before we get going, we’d like to

ask you to check out two new ebooks that we think you’ll find particularly useful.

One is on car

buying scams — so check it out if you’re in the market for a new

or used car. The second is on the first new book on starting

an Internet business

that we’ve highly recommend in over a year.

Remember, it’s these promos that keep Internet ScamBusters free. And we only

recommend products we review, highly recommend and use ourselves.

OK. On to today’s snippets…


Credit Card Fraud


When we wrote our article on ‘Credit

Card Fraud: 21 Tips to Protect Yourself‘ last week, we certainly

did not expect the avalanche of feedback on #5 of our list:

5. Sign your credit cards as soon as you receive them.

The feedback was almost unanimous — subscribers suggested NOT signing your

cards. The question, however, is whether or not this advice is correct.

First, here are three sample emails we received:

— email #1

1. The current issue on credit card fraud is excellent. When I receive a new

credit card I no longer sign it on the back. Instead I print the words: "SEE

I.D." That way when I use my card, and the merchant inspects the card for

a signature, they have to ask me for I.D., at which point I can produce my drivers

license, which has both my picture and my signature. While this requires a bit

more effort, I believe it is more protective than simply signing the card. Those

who perpetrate scams can forge signatures as quickly as I can sign it.

Bill

— email #2

2. Thanks for great newsletters, and for the latest tips regarding credit cards.

I don’t agree with signing them, though – if they are stolen a thief has a perfect

copy of your signature. I never sign them, and rarely have any problems – only

rarely am I asked to provide any proof of identification.

Best regards, Allan

— email #3

3. Greetings From San Diego:

I appreciate all of this information that you are providing. It’s a lot of work,

but you are helping so many people.

With regards to #5 of the list of 21: a lot of people out here in California

are signing their credit cards, but not with their signature. They are writing

on there, "ask for photo I.D." What is your take on that?

Sincerely,

John

— end of emails

So, the question is: is this the correct advice to reduce credit card fraud?

Should you — or should you not — sign your credit cards?

To answer this question, we called the fraud departments at MasterCard, Visa

and American Express.

All three advised that you definitely SHOULD sign your card.

MasterCard told us that this idea — not to sign your card — is an urban legend

that sounds sensible, but is not a good idea.

American Express warned us that merchants are not supposed to accept your credit

cards if they aren’t signed. Visa agreed — in fact, they said that the merchant

is instructed to not finish the transaction until you sign your card!

So, not signing your credit card is an example of a very popular urban legend

that is false. And we stand by our original advice — sign your credit cards

immediately when you receive them.


More on Credit Card Fraud Protection


Right after we finished last week’s issue on credit card fraud protection, we

got a call that one of our credit cards had been compromised.

Sigh…

The caller went on to explain what happened. He then told Audri that he had

to close the account, and that he needed to verify some information.

He started asking verification questions, and Audri got suspicious that this

was really a scam — instead of an attempt to correct a scam. So, she said she

was uncomfortable answering these questions on the phone.

The caller provided exactly the right answer: he told her to call the phone

number on the back of her credit card and ask to be connected to the fraud department.

Audri did this, and discovered that the call had indeed been legitimate. The

credit card did seem to have been compromised.

She asked that Visa overnight new cards, which they did.

The lesson to be learned? Don’t answer questions about your credit card when

you receive any phone call or email. If the call is legitimate, the caller will

respond appropriately as he did in this case.

You can find other interesting suggestions to reduce credit card fraud that

we received from our subscribers — related to single use credit card numbers,

problems caused by portable phones, and credit card numbers being displayed

by merchants — by visiting this page on credit

card fraud protection suggestions.


Internet Explorer Bug Invites Phishing Attacks


Another serious bug in Internet Explorer — even if you have all the up-to-date

patches — was found this past weekend. If you use Explorer on a PC, you should

check out the article at:

==> http://scambusters.org/a/eweek1.html

The folks on TechTv recommend that you might want to consider trying an alternative

browser, such as firefox:

==> http://scambusters.org/a/firefox.html


Gas Prices and Boycott


A very popular email is making the rounds — it’s about gas prices and a gas

boycott. Click here to learn if this email on gas

prices is real — just a hoax…


Internet ScamBusters in the News…


You can also find a good review of the ScamBusters site in the most recent issue

of the Eureka Times-Standard. The article is called "Don’t get conned —

check out Scambusters." You can find a link at the top of our press

page.

OK, that’s all for now. We hope you have a great week!